Operations Analyst

What We NeedCorpay is currently looking to hire an Operations Analyst within our Lodging division. This position falls under our Airline Operations line of business.In this role, you will be responsible for delivering analytics, reporting, and performance insights that enable data-informed decision-making across Airline Operations. You will report directly to SVP Operations. This role partners closely with Operations Managers, IT, and HR Vendor/BPO partners to translate operational and financial data into actionable insights that improve performance, efficiency, scalability, and service quality.The role plays a critical part in supporting operational excellence, continuous improvement, and strategic initiatives, ensuring leadership has clear visibility into trends, risks, and outcomes across a multi-regional footprint.How We WorkAs an Operations Analyst , you will be expected to work in an onsite environment. Corpay will set you up for success by providing:Assigned workspace in office set upCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Leading the development, generation, and ongoing maintenance of operational reports and analytics supporting operational excellence initiativesDesigning, building, and maintaining dashboards, reports, and KPIs measuring productivity, quality, cost, performance, and customer outcomesAnalyzing operational and financial data to identifying trends, risks, inefficiencies, and improvement opportunitiesTranslating analytical findings into clear, actionable recommendations for Operations leadership and regional teamsDelivering recurring reporting (weekly, monthly, quarterly) and supporting Monthly Business Reviews with accurate, insight-driven dataPartnering with Operations leaders to defining success metrics and measuring the impact of process improvements and initiativesSupporting process improvement, automation, and standardization efforts through data analysis and performance trackingOverseeing and evolving performance measurement frameworks aligned with operational and business objectivesIdentifying opportunities to simplifying reporting while improving data reliability and scalabilityActing as a trusted analytics advisor to Operations leaders and cross-functional stakeholdersCollaborating closely with IT, Product, Finance, HR Vendor, and BPO teams to ensuring data accuracy, availability, and consistencySupporting data governance, documentation, and reporting best practices across operationsLiaising with invoicing and finance teams to identifying and resolving data discrepancies impacting reporting or decision-makingQualifications & SkillsBachelor's Degree required; Master's Degree preferred3+ years of experience in operations analytics, business analysis, or performance managementAdvanced proficiency in reporting and BI tools including DOMO, Power BI, and Microsoft ExcelStrong financial and operational acumen with high attention to detailProven ability to working cross-functionally with technical and non-technical stakeholdersStrong organizational skills with the ability to managing multiple prioritiesExcellent communication, presentation, and data storytelling skillsTravel industry or airline operations experience preferredInternational and multi-regional operational experience preferredAbility to traveling up to 10% as neededBenefits & PerksMedical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401(k) plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including major holidays, vacation, sick, personal, and volunteer timeEmployee discounts with major providers (wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun, inclusive culture with company-wide contests and prizesEqual Opportunity/Affirmative Action EmployerCorpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.