Fort Tuff Lead

Fort Tuff LeadWorkwear Department LeadPosition Overview: As the Workwear Department Lead, you will play a key role in leading, training, and overseeing your assigned departments and staff. This position requires a proactive, self-motivated individual who can see tasks through to completion while maintaining a high standard of customer service, merchandising, and store operations. You will lead a team of 5 to 10 staff members and work closely with management to ensure a smooth and successful retail experience.Responsibilities:Perform opening and closing duties (turn-key operations).Recruit, train, and mentor sales staff, ensuring they are equipped with the skills needed for success.Assign tasks to team members and monitor sales performance.Manage inventory by tracking stock levels, completing paperwork, and ensuring adequate supply levels.Stock shelves, set up displays, process transactions, and maintain store cleanliness.Provide staff with constructive feedback and assist with customer inquiries.Motivate sales associates and foster a competitive yet collaborative team environment.Maintain a strong understanding of all company products and services to effectively drive sales.Implement and oversee sales floor merchandising and security measures to minimize shoplifting.Deliver top-tier customer service, including handling difficult situations professionally.Qualifications & Skills:High school diploma or GED required; college education preferred but not mandatory.Strong written and verbal communication skills.Proficiency in MS Outlook and MS Office.Experience in retail sales, department management, or workwear-related industries is a plus.Familiarity with trade industry apparel such as FR clothing, steel vs. composite toe boots, and workwear is beneficial.Experience with POS systems and cash handling.Strong organizational and merchandising skills.Dependable, trustworthy, and able to work well with a team.Work Schedule:Full-Time (32-40 hours per week).Weekends Required: January - October: 50% November - December: 75%Shifts may include days, evenings, and weekends.Benefits:3% company match in Simple IRA account.Partially funded health insurance.Fully funded life insurance.Generous employee merchandise discounts.Flexible scheduling.Paid time off.Commission opportunities.What We Expect from You:Deliver the best customer service experience.Maintain dependability and trustworthiness in all aspects of the job.Uphold company policies and work well with others.Be organized, detail-oriented, and knowledgeable about merchandise.Operate the cash register (POS) efficiently.If you are a self-starter who thrives in a team environment and takes pride in your work, we would love to have you on board!