Processing Support Specialist

Processing Specialist The Processing Specialist is responsible for reviewing and processing student schedules, enrollment packets, Requests for Reimbursement and Direct Orders from parents. This role ensures a consistent and efficient process for reviewing, processing, and approving reimbursement claims in compliance with company policies. The specialist will also maintain professional, friendly, and timely communication with parents as necessary. Essential Functions Schedule Processing: Reimbursement Processing: Compliance: Order Verification: Enrollment Packet Review: Data Entry: Procurement Support: Parent/Guardian Communication: Effective Communication: Team Meetings: Lead by Example: Compliance Adherence: Other Duties: General Knowledge & Skills Basic Skills: Social Skills: Qualifications Strong verbal and written communication skills with an ability to engage professionally with others. Ability to handle confidential information with discretion. Extremely detail-oriented, organized, personable, and patient, with excellent interpersonal skills. Confidence in learning and utilizing various online tools, systems, and programs. Self-motivated and able to work independently with minimal supervision. Availability to work during traditional business hours in the Mountain Time Zone. Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.). Access to a smartphone, high-speed internet, computer, webcam, and headset. Associate's Degree or equivalent from an accredited institution, or relevant experience. Proven administrative or clerical experience, especially in data entry and record keeping. Must be eligible to work in the U.S. Reporting Line This position reports to Madisen Macdonald, Processing Support Team Lead. Work Context Body Positioning: Vision: Reaching & Handling: Conflictual Contact: Environmental Conditions: Pace and Scheduling: Company Benefits Competitive salary starting at $20/hour and 401k plan + company matching opportunities. Comprehensive Health Benefits: Health insurance package including medical, dental, vision, life, critical illness, hospital indemnity, accident, STD/LTD, HSA, and FSA with dependent care. Flexible Work Arrangement: We're a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours. Monthly tech subsidy provided. Generous Paid Time Off policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work. Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect. EEO Statement OpenEd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. OpenEd participates in E-Verify.