Landscape Account Manager

Landscape Account Manager Location: Taunton, MASalary: $80,000 - $95,000 + Incentives and BonusesBenefits: Medical, Dental, Vision, Company Truck + Gas Card, Laptop, Cellphone, PTO, Paid Holidays, 401k w/ match, Tuition Reimbursement, Life Insurance, Short/Long Term DisabilityJob Type: Full-TimeTerritory: Within 50 miles of Taunton, MATypical Hours: 7:00 AM - 3:00 PM or 8:00 AM - 4:00 PM (flexible start/end times) Mon-FriStart Date: ASAPSponsorship is not availableLandscape Account Manager DescriptionOur client in the commercial landscape industry is looking for an Account Manager to add to their team in the Taunton, MA area. You will be responsible for overseeing existing client accounts, managing new customer acquisitions for landscaping projects, and ensuring client satisfaction to maximize retention and service offerings. To be successful in this role, you must have landscaping experience in the local area, exceptional customer service skills, and the ability to manage multiple projects at once. This is an excellent opportunity to join a large, commercial landscaping company with a stellar industry reputation and client retention rate. There are many avenues to cross-train and grow your career within the company.Landscape Account Manager Responsibilities• Oversee an existing portfolio of maintenance and snow accounts• Assess and renew client contracts• Conduct client meetings and site walk-throughs• Serve as client's primary point of contact• Ensure client satisfaction and quality of work• Upsell enhancement opportunities to clients• Schedule work and direct activities on the job site• Manage, maintain, and teach the design intent of property• Lead and motivate crews• Assist management with managing labor hours and work quality• Address and resolve client issues by evaluating concerns and developing solutions• Assist landscaping crews by having a hands-on approachLandscape Account Manager Qualifications• 4+ years of landscaping experience required• High-end residential (HOAs, planned communities, etc.) or commercial landscape experience required• Account management or crew management experience required• Proficiency in Microsoft Office suite required