General Manager

CSM Kenworth located in Columbus, Ohio is seeking a talented individual to take on our General Manager role. This position is ideal for an individual with previous experience in heavy duty truck sales and supervisory role, management and leadership skills, and effective communication skills. Excellent benefits offered. This is a great opportunity to join a progressive work environment and a growing dealer group!Responsibilities:Overall responsibility for the Branch location, including maintaining a high level of overall customer satisfaction with the dealershipEstablishes and meets new and used truck sales and profit targetsFosters effective and timely communication between all Branch departmentsPrimary Duties:Hires and trains a new and used sales force adequate to meet Branch sales and profit goalsHandles all sales activities for designated "House" accountsMarkets trucks aggressively throughout the Branch's assigned territoryEvaluates truck sales departments' performance against target goals and standards and takes appropriate corrective actionAnalyzes the truck market and develops and/or revises current sales and marketing plan to capitalize on current conditionsEstablishes and fosters relationships with key outside businesses to include PACCAR, financial institutions, and vendorsAssigns and manages truck sales territories in a manner which is consistent with company goals and policies while best utilizing both company and personnel resourcesAddresses and handles personnel issues for the Truck Sales Department to include the Performance Appraisal program, Performance Improvement Plans and dictates disciplinary action as neededFacilitates customer relations by addressing all customer concerns and mediating a solution between all parties involvedSchedules and facilitates weekly meetings with the new and used truck department managers and staffCoordinates with the factory regarding new truck orders on behalf of Branch truck operations and informs sales staff and customers as appropriateReviews and approves all new truck sales deals and authorizes credits and chargebacks as appropriateExamines and approves all F&I contracts to ensure profitability of sale and effective utilization of program by sales staffFollows up and collects vendor credits and allowances in a timely mannerTrains and appraises sales staff to ensure acceptable productivity and adherence to company goals and policiesServes as Team Leader for the Branch Operating Team with final authority on all team operating decisionsProvides management information to the Executive Committee as it pertains to Branch operations, including truck sales forecasts and market trendsEstablishes financial and operating objectives for new and used truck sales in the BranchPrepares operating and capital budgets for the Branch Truck Sales department, reviews on a regular basis and takes corrective action as neededInterviews and hires new and used sales staff and makes recommendation to Executive Committee on the hiring of department managers