IT Support Professional for Hardware and Software

Service Desk Triage TechProcess ticketing information in the CA Service Desk systemProvides phone support to remote users. Assisting with Trails issuesSystem software support addressing Citrix, print and other issuesCategorize and Report on ticket statusChild Welfare Trails System Ticket Triage, assignment and resolutionDocument ticketing resolution Background Verification Minimum Verification RequirementsPlease complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency.State Criminal Record verification (past 7 years covering each State in which the candidate has resided)County Criminal Records (past 7 Year Address History)Federal Criminal Records Verification (past 7 years)SSN Name SearchGlobal Monitor Check (formerly Patriot/OFAC/Terrorist)(Suppliers Only)To order, click on the link to the right:Order Standard Background Verification