Membership Desk Associate - Youth Childcare Program

Boys & Girls Club of Chicopee in Chicopee, MA is looking to hire a part-time Membership Desk Associates. Do you love working with teens? Are you looking for a meaningful position where you make a difference? Would you like to join an amazing nonprofit with a great mission? If so, please read on!WORK SCHEDULE FOR A MEMBERSHIP DESK ASSOCIATEThis administrative position at our Youth Site typically works Monday - Friday 12:00 pm - 5:30 pm. Schedule is subject to change based on growth of organizational needs.This nonprofit program administrative position earns a hourly salary of $16.00 - 17.00 per hour, depending on experience. We provide fantastic perks, including paid sick time, paid birthdays off, employee appreciation days, and opportunities to earn gift cards through annual work anniversary prize wheel spins. On top of that, we also provide a 403(b) retirement plan with a 5% match. If this sounds like the right nonprofit administrative opportunity for you, apply today!ABOUT BOYS & GIRLS CLUB OF CHICOPEEEverything we do at the Boys & Girls Club of Chicopee is done with one goal in mind: to help every child achieve success. With roots dating all the way back to 1860, we have remained steadfast in our mission to help kids thrive. We provide youth from ages 5 to 18 with a safe place to develop themselves and form connections with their peers. Our staff leads regular programs and activities that encourage positive development within the areas of academic success, healthy lifestyles, and good character and citizenship. We strive to create an environment where every child can prosper!Every employee is important here because every person makes a direct impact on our members. We foster a family-like atmosphere where everyone feels comfortable expressing themselves and having a good time. At our core, we are about having fun and helping each other. We are incredibly thankful for our awesome team, which is why we offer generous benefits and an amazing work culture.A DAY IN THE LIFE OF A MEMBERSHIP DESK ASSOCIATEAs a Membership Desk Associate, you are responsible for effectively executing our nonprofit's daily Membership Desk operations at one of our two sites, as assigned, with a strong emphasis on clerical functions and customer service. You are an organizational master who coordinates many moving parts to ensure we create the best possible safe, welcoming environment for our members, parents and visitors. You serve as the primary and initial contact for customer service related visits, fielding questions and communicating pertinent information to the rest of the team. Acting as the liaison between program parents and our team you are responsible for Membership Desk and Lobby operations to ensure organizational effectiveness and efficiency.The safety of our members and our staff is your number one priority, so you are always on the lookout for potential hazards or dangerous situations. You ensure every visitors follows our safety policies and guidelines, quickly intervening if you notice a problem. Committed to continually improving, you attend regular training to keep your knowledge fresh and become the best resource you can for our members. You take great pride in performing this incredible administrative job and personally making a difference in so many children's lives!QUALIFICATIONS FOR A MEMBERSHIP DESK ASSOCIATE18+ years oldFirst Aid and CPR certificationMinimum of two (2) year equilivent combination of education, training and work experience as an office assistant, front desk associate, administrative assistant or related fieldExcellent time management skills and ability to multi-task and prioritize work in a fast pasted environmentAbility to deal with the general public in a friendly professional mannerSelf/motivated/directed, able to work with minimal supervisionProficiency in Microsoft Office, strong computer literacy including database managementValid Driver's LicenseWillingness to comply with company policy regarding background checksDo you have excellent communication and interpersonal skills? Are you a creative thinker full of fresh ideas? Can you effectively prioritize multiple tasks? Are you highly observant and detail-oriented? Do you have strong critical thinking and problem-solving skills? Are you great at time management and task delegation? If yes, you might just be perfect for this program management position!ARE YOU READY TO JOIN OUR NONPROFIT ORGANIZATION?If you feel that you would be right for this program management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!