Front Desk Agent

Front Desk AgentAre you ready to grow your hospitality career with a hotel transitioning to City Express by Marriott in October 2025? We are seeking professional, dependable, and service-oriented Front Desk Associates who take pride in delivering exceptional guest experiences. You'll be the first point of contact for our guests, ensuring each stay is seamless, welcoming, and reflects our elevated brand standards.What You'll Do:Greet and check in/out guests with courtesy and professionalismHandle room reservations, modifications, cancellations, and special requestsSecure and process payments, verify billing accuracy, and manage folios/invoicesProvide guests with hotel information, directions, and local recommendationsRespond promptly and professionally to guest concernsEnsure smooth shift transitions and follow up on outstanding requestsAnswer multi-line phones with proper etiquetteSupport brand quality, cleanliness, and safety standardsAbout You:Friendly, positive attitude with a passion for guest serviceAssociate degree preferred2+ years of hotel and front desk experience requiredStrong communication and multitasking skillsReliable, flexible, and available to work days, evenings, weekends, and holidaysPrior hotel front desk experience preferred, but not requiredAbility to stand for extended periods and maintain a polished, professional appearanceTeam player who thrives in a fast-paced environmentAbout Us:Artha Hotels is a successful hospitality management company that manages hotels in Yulee, Florida. With over years of experience, they have grown into a conglomerate of hotels that work closely with all phases of operations and development to ensure higher levels of guest satisfaction and product quality.What We Offer:Competitive salary depending on experiencePerformance bonus potentialPTO and long-term growth opportunityDirect access to ownership and autonomy to make decisionsWe are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.