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Global Head of Support Segmentation & Programs

A leading transportation company is looking for a Global Segmentation & xPlatform Support Lead based in San Francisco. In this senior, cross-functional role, you'll define and operationalize the segmentation framework for customer support. Responsibilities include managing global support programs and collaborating with various teams to enhance support quality. Ideal candidates have extensive experience in strategy execution and operational leadership, with strong communication and analytical skills. A key focus is balancing customer needs and business outcomes. J-18808-Ljbffr

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